Empower Agents is a Montana company based in Billings that sets up AI voice, chat and text agents for Great Falls businesses, so calls and leads get answered, day or night. Setup takes 2 to 4 days.
If you are among the HVAC companies, plumbers, auto repair shops, medical and dental offices and home service businesses in Great Falls, you know how it goes. A customer calls a few businesses and books with whoever answers first. A missed call can be a customer who never calls back. We are a veteran-owned agency, and we help Great Falls owners respond faster without adding staff.
Call us at 406-272-6709
EmpowerSuite pulls your calls, texts, website forms and chats into one view. Follow-up runs on a schedule you set, so new leads hear back quickly and older leads get a friendly nudge.
Empower Chat answers questions on your website around the clock, collects contact information and routes serious inquiries to your team.
EmpowerTalk answers and returns calls with a natural voice. It can handle common questions, qualify callers and help book appointments when you are on a job or with another customer. Learn more about our AI receptionist for small businesses.
Great Falls has a strong base of service businesses, from HVAC and plumbing to auto repair, medical and dental offices and home services. Many of these teams are small, and the people answering the phone are often the same people doing the work. When a furnace quits on a cold night or a patient needs to reschedule before the office opens, the business that responds first usually wins the appointment. Our job is to make sure those calls and messages get a quick, helpful answer, even when your team is busy or off the clock.
We configure each product around your services, your hours and your voice. Customers get clear, helpful answers that sound like your business.
Automation should support your team, not replace your judgment. You choose which questions get answered automatically, which conversations go straight to a person and what your follow-up messages say. If your services or pricing change, the messaging can be updated so customers always get current information.
Setup takes 2 to 4 days. We start with a call to understand your services, service area and the questions customers ask most often. Then we build your workflows, connect your phone number and website, and test everything with you before anything goes live. You approve the wording. Plans start at $497 a month.
We work with businesses in Great Falls, Black Eagle, Vaughn and Belt, and across Montana. The work happens remotely from our base in Billings, and we can travel when it makes sense.
See our work across the state on our Montana page, or visit our pages for Billings, Bozeman, Missoula, Helena and Kalispell.
If you suspect leads are slipping away, let's find out where. Book a demo and we will walk through your current process and what a setup could look like.
Call us at 406-272-6709
Yes. Empower Agents is based in Billings and serves Great Falls businesses, along with companies across Montana.
See our AI receptionist in Great Falls.